Returns & Damages

Do you accept returns?
Absolutely. We accept change of mind returns if the item is in the original packaging and has not been used or damaged. For more information read our return & refund policy You can find our return & refund policy by scrolling to the bottom of any page.

What do I do if there is something wrong with my map?
Let us know as soon as possible and please photograph the damage. We require notification within 7 days of receiving your map. You can email or call: or 0447 030 198 and we will arrange to send out a replacement as soon as possible.

In the case of our custom maps, we are not responsible for mistakes in the product relating to features that were submitted and approved during the ‘custom map builder’ process. This includes (but is not limited to); geographical, spelling, and grammatical mistakes or the inclusion of special location markers.

Who do I contact if I have any queries about returns, refund & exchanges?
You can contact us at or call: 0447 030 198 and a member of our team will respond ASAP.